Privacy Policy Effective Date: March 30, 2026 Phoenix AI Jamaica (“we,” “us,” or “our”) respects your privacy and is committed to protecting the information you share with us through this website, our forms, and our communication channels. This Privacy Policy explains what information we collect, how we use it, how it may be shared, and your options regarding that information. 1. Information We Collect We may collect information that you provide directly and information collected automatically when you use our site or interact with our services. Information you provide This may include: Name Email address Phone number WhatsApp number Business name Inquiry details Booking or contact request information Any additional information you choose to provide Information collected automatically When you visit our website, we may collect: IP address Device and browser information Website activity and usage data Referring page or source Date and time of access Pages visited and engagement data Service interaction data If you communicate with our systems through forms, calls, WhatsApp, messaging, or AI-assisted workflows, we may collect: Communication records Call metadata Message metadata Appointment information Inquiry details AI-generated summaries, notes, or routing information related to your inquiry 2. How We Use Information We may use information to: Respond to inquiries and requests Schedule demos, consultations, or follow-up calls Deliver and improve our services Support AI receptionist, automation, CRM, and business communication solutions Communicate by phone, email, SMS, or WhatsApp where appropriate Improve website functionality and business operations Monitor performance and protect against misuse Meet legal or regulatory obligations 3. Cookies and Tracking We may use cookies and similar technologies to support website functionality, understand user behavior, and improve the performance of our website and services. You may manage cookie settings in your browser. Some site features may not function properly if cookies are disabled. 4. Sharing of Information We do not sell personal information. We may share information with service providers and technology partners that help us operate our website, communications, automation systems, hosting, analytics, scheduling tools, CRM platforms, voice or messaging tools, and related infrastructure. We may also disclose information: If required by law To comply with legal process To protect our rights, operations, users, or property As part of a business transition, restructuring, or transfer 5. Data Retention We retain information for as long as reasonably necessary to operate our business, fulfill service purposes, maintain records, resolve disputes, enforce agreements, and comply with legal obligations. 6. Security We use reasonable measures to help protect information from unauthorized access, misuse, alteration, or disclosure. However, no method of storage or transmission is fully secure. 7. Third-Party Services Our website and service process may involve third-party platforms and service providers. Their handling of data is governed by their own policies, and we encourage users to review those policies when relevant. 8. Your Rights and Choices You may contact us to: Ask what information you have submitted Request corrections Request deletion where appropriate Opt out of certain communications We may retain certain information where necessary for legitimate operational or legal reasons. 9. Children’s Privacy Our website and services are not intended for children under 13, and we do not knowingly collect personal information from children under 13. 10. International Processing Because our services may involve cross-border tools and technology providers, information may be processed outside Jamaica or outside your home jurisdiction. 11. Changes to This Policy We may revise this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. 12. Contact Us If you have questions about this Privacy Policy, contact: Phoenix AI Jamaica Email: Info@phoenixaiautomationstudio.com Website: https://phoenixaijamaica.com
